Shopping for Space, Health Systems Make Over Malls


The hulking Hickory Hole Mall — a full 1.1 million sq. toes of retail house in southeastern Nashville — was once the largest procuring middle in Tennessee. However like many malls, it’s been in a downward demise spiral for greater than a decade.

Now the mammoth complicated surrounded by acres of parking is on monitor to hitch the ranks of malls making a transition right into a booming financial sector: medication. Vanderbilt College Medical Heart has had such success reviving a special mall that its well being system, Vanderbilt Well being, plans so as to add medical clinics on the former Hickory Hole Mall, rebranded a decade in the past because the International Mall on the Crossings.

“The probabilities for service choices in a facility of this scale are countless,” Dr. Jeff Balser, the medical middle’s CEO, introduced in March. What big-city well being methods want most is one thing procuring malls have loads of: house and parking. They provide comfort for sufferers and practitioners, in addition to costing lower than increasing an present hospital campus.

Nationwide, 32 enclosed malls home well being care providers in a minimum of a part of their footprint, in accordance with a database saved by Ellen Dunham-Jones, a Georgia Tech city design professor. One of many first was Jackson Medical Mall in Mississippi, founded by Dr. Aaron Shirley in 1996. Practically a 3rd of these medical transformations have been introduced for the reason that begin of the covid-19 pandemic.

The more moderen additions embody the Capital Hill Mall in Helena, Montana, the place Benefis Well being System is constructing a 60,000-square-foot main care and specialty clinic on a part of the 13-acre web site that was razed in 2019. In Alexandria, Virginia, Inova Well being System is a part of a billion-dollar mixed-use development on the Landmark Mall web site, which incorporates plans for a full-service hospital and trauma middle.

The lockdowns introduced by covid — each required and voluntary — pushed many bricks-and-mortar retailers already on the brink out of business. However medication’s reuse of retail house is greater than pandemic opportunism, in accordance with a November article within the Harvard Enterprise Evaluation. The three authors suggest the rise of telemedicine and continued push towards outpatient procedures will make malls more and more engaging places for well being care.

The proposition is sensible for business actual property buyers, too, particularly as mall house owners battle. Just a few went bankrupt in the course of the pandemic. Each mall proprietor is now on the lookout for mixed-use alternatives, mentioned Ginger Davis of Trademark Properties in Charleston, South Carolina.

In 2017, her firm began redeveloping the Citadel Mall, whose anchor tenant is now the Medical College of South Carolina. The clinics and surgical procedure facilities are housed within the outdated J.C. Penney division retailer.

“Proper now they’re doing surgical procedure the place folks used to purchase sheets and towels,” Davis mentioned.

In lots of instances, the transition to medication is meant to enhance what stays of the retail. At Citadel Mall, a partner with a accomplice having outpatient surgical procedure should keep on-site. However shopping Goal, Davis mentioned, nonetheless counts as on-site.

“We really feel like this mannequin can work in communities throughout the nation which can be battling comparable malls which can be underperforming,” she mentioned.

Since 2009, Vanderbilt Well being has added 22 specialty clinics to almost a half-million sq. toes of One Hundred Oaks, a mall nonetheless owned by buyers. The mall retains big-box retailers on the bottom ground, however the mall inside is now just about all medical.

In a few of these offers, akin to these for Alexandria’s Landmark and Nashville’s Hickory Hole malls, the native authorities has purchased the mall property that the hospital system leases, so these parts not generate property taxes.

Some failing malls like Hickory Hole in Nashville are in numerous neighborhoods that want elevated entry to well being providers. The encircling ZIP codes had Nashville’s highest rates of covid infections early within the pandemic and so they have among the lowest charges of main care visits, in accordance with survey information from the nonprofit NashvilleHealth.

Vanderbilt College Medical Heart has been relocating clinics to One Hundred Oaks since 2009 and now takes up greater than 400,000 sq. toes of the inside mall. The transition has been deemed so profitable that Vanderbilt is planning to take over a second failing mall bought by the town of Nashville. (Blake Farmer for KHN)
Dr. Jeff Balser, CEO of Vanderbilt College Medical Heart, pronounces an settlement to lease the previous Hickory Hole Mall in Nashville, Tennessee, and relocate outpatient clinics to the positioning, a lot as the tutorial well being system has accomplished at one other failing mall. (Workplace of Mayor John Cooper)

Mall places stay fascinating. Many are much more handy to dense populations and interstates than once they have been constructed almost 50 years in the past, earlier than surrounding suburbs crammed in.

When retiree Jennifer Johnson moved to Nashville to be nearer to her grandchild, her household warned her to not see a health care provider at Vanderbilt’s predominant campus, which is beneath perpetual building. She shortly understood why.

“It’s a zoo,” she mentioned. “First you get to drive via the maze of the parking storage, which is beneath building. Then you definitely attempt to discover out which elevator you’re going to get to, get to what ground you’re going to get to.”

At One Hundred Oaks, she mentioned, “you’ll be able to go straight up the escalator and straight down the corridor — straightforward peasy.”

Regardless of the scale and age of many malls, they’re pretty straightforward to navigate in contrast with many hospitals. In Charleston, the Citadel Mall makes use of football-style yardage marked on the ground to assist sufferers discover the fitting clinic (a element that its proprietor insisted on and dubbed the “secret sauce”).

In contrast, many hospital campuses confound sufferers. Vanderbilt’s predominant web site within the West Finish space of Nashville has been expanded two dozen times for the reason that first constructing was constructed in 1925.

“Most of those hospitals are in areas the place there’s simply no room to develop. And when you do, it’s so costly,” mentioned Andrew McDonald, a former hospital administrator who leads well being care consulting for accounting and consulting agency LBMC. “These buildings are outdated. They’re antiquated. They’re very costly to keep up.”

Malls make for a pleasant match, a minimum of for giant well being methods, McDonald mentioned. They’ll primarily transfer every little thing in need of the emergency room and intensive care unit — together with surgical procedure and imaging facilities — and hold them clustered. Whereas physician places of work are sometimes scattered round a hospital district, in a mall setting, if somebody wants an MRI, it’s proper past the meals court docket beneath the identical sprawling roof.

“It simply creates a complete lot extra environment friendly stream for the affected person going via the well being care system with no matter infirmity they could have,” McDonald mentioned.

Vanderbilt’s renovation of the previous Hickory Hole Mall can even create an employment pipeline for medical technicians from Nashville State Neighborhood Faculty, which already has a location in what was beforehand a Dillard’s division retailer.

The mall has been principally empty for years, which is unnecessary to close by resident Ricky Grigsby. The realm round it’s in any other case booming.

“Someone must do one thing with it,” he mentioned. “It could possibly be jobs for any individual.”

Grigsby simply retired from Vanderbilt after a profession spent managing surgical devices for busy working rooms on the primary campus. Now he’s a affected person together with everybody else — on the lookout for a extra handy place to obtain care.

Bundling care in suburban shopping center websites additionally is sensible due to their surrounding demographics, Dunham-Jones mentioned. These areas are not crammed primarily with younger households, who first flocked to the deliberate neighborhoods and procuring facilities constructed within the Nineteen Seventies.

“The adults are nonetheless within the suburbs, however the children have lengthy since grown,” Dunham-Jones mentioned. And now these growing old mother and father who stay are “fairly heavy-duty well being care shoppers.”

This story is from a partnership that features Nashville Public Radio and KHN.


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